Terms & conditions.

Last updated: 26 July 2026

1. Who we are

These Terms & Conditions apply when you book and attend classes, events or use a membership with Vanessa Flow Yoga Ltd.

• Company: Vanessa Flow Yoga Ltd
• Address: The Beauty Boutique, Link 59 Business Park, Unit 5, Deanfield Drive, Clitheroe BB7 1QJ
• Email: contact@vanessaflowyoga.co.uk

By making a booking with us, you agree to these Terms & Conditions.

2. Bookings and payment

All classes, Intro Passes, class packs, memberships and events are booked and paid for through our booking platform, Momence.

Your booking is confirmed once payment has been received. Prices are displayed at the time of booking and may change from time to time, but any changes won't affect bookings you've already paid for.

General purchases are non-refundable. Where appropriate, we can reissue the value as Momence credit instead of a refund.

3. Intro Pass and class packs

The 21-Day Intro Pass is available to new members only and can only be purchased once. It gives you access to classes for 21 days from your first visit.

Class packs are valid for 12 months from the date of purchase. Class packs can't usually be shared, but 10-class packs may be transferred to another person under special circumstances, at our discretion.

Intro Passes and class packs are non-refundable unless you're entitled to a refund under your statutory rights.

4. Memberships

Memberships are paid monthly in advance and renew automatically unless cancelled. Annual memberships are fixed for the term you've selected.

Full details of cancellations, freezes and refunds can be found in our Cancellation Policy.

5. Cancelling a class

If you can no longer attend a class, please cancel your booking through Momence as early as possible.

For full details of cancellation notice periods, late cancellations and missed classes, please see our Cancellation Policy.

6. Health and safety

Yoga is a physical activity, and you take part at your own risk.

Please let your teacher know before class if you have any injuries, health conditions or if you're pregnant so we can adapt the practice where possible.

Always practise within your own limits and stop if something doesn't feel right. If you're unsure whether a class is suitable for you, we recommend speaking to your GP or another qualified healthcare professional before attending.

Our teachers are not medical professionals, and nothing taught during classes should be considered medical advice.

7. Studio etiquette

The studio opens 15 minutes before each class. Please arrive within that window and not before, as we may not be able to let you in any earlier. For safety and to avoid disrupting others, we may also not be able to admit late arrivals.

We ask everyone to treat the studio, our teachers and fellow members with kindness and respect. If someone's behaviour affects the experience of others, we reserve the right to ask them to leave.

Please keep your belongings with you. We can't accept responsibility for lost, stolen or damaged personal items.

8. Age and young people

Young people aged 14 to 17 are welcome in our general classes when accompanied by an adult. From age 18, they can attend on their own. We don't offer separate children's pricing.

9. Communications and marketing

From time to time we send studio updates, class information and important notices by email. If you unsubscribe from our emails, you'll no longer receive these updates or notices.

10. Changes to classes or events

Occasionally we may need to cancel or reschedule a class or event. If this happens, we'll return the class credit to your account or offer a suitable alternative where possible.

Full details can be found in our Cancellation Policy.

11. Liability

We're committed to providing our services with reasonable care and skill.

Nothing in these Terms & Conditions limits or excludes any liability that cannot legally be limited or excluded.

Except where we're responsible, we aren't liable for losses that couldn't reasonably have been expected, or for injury or loss resulting from ignoring instructions or practising beyond your own limits.

12. Studio waiver and release

By participating in any class, workshop, event or activity offered by Vanessa Flow Yoga, Vanessa Taylor, or any affiliated instructors ("Released Parties"), I confirm and agree to the following:

1. Acknowledgement of personal responsibility. I understand that yoga and movement classes may involve physical activity, stretching, breathwork, strength work and other exercises. I confirm that I am physically able to participate and responsible for monitoring my own body, limitations and wellbeing throughout the class. I may modify, skip or adapt any posture or exercise that feels uncomfortable, unsafe or unsuitable for me. I will alert the instructor to any relevant changes in my physical condition, injuries, medical conditions or concerns.

2. Pregnancy. If I am pregnant, postnatal or planning to become pregnant, I have disclosed all relevant health information to the instructor. I understand that specialised guidance may be required and that I am responsible for following appropriate pre- and post-natal recommendations. I take full responsibility for any yoga or movement practices performed inside or outside the studio during pregnancy, labour or postpartum recovery.

3. Medical advice. It is my responsibility to consult a doctor or healthcare professional before participating if I have any concerns about my health or ability to safely engage in physical activity. If I have consulted a doctor, I have followed their advice regarding participation.

4. Assumption of risk. In consideration for being permitted to take part in any activity at Vanessa Flow Yoga, I acknowledge and accept that participation carries inherent risks, including but not limited to physical injury, minor or severe discomfort, dizziness, strain or, in rare circumstances, more serious complications. I voluntarily assume full responsibility for any and all risks, injuries, or damages, known or unknown, that may arise as a result of my participation.

5. Release, waiver and indemnity. I voluntarily waive any Claim (as defined below) that I, my heirs, next of kin, executors, administrators or assigns may have against any Released Party resulting from the ordinary risks of my participation. I further agree to indemnify and hold harmless each Released Party from any loss, liability, damage or cost (including reasonable legal fees) incurred in defending any Claim brought by me or on my behalf. Nothing in this waiver excludes or limits any liability for death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under the law of England and Wales. "Claim" includes, but is not limited to, any liability, demand, cause of action, damages, illness, mental suffering or emotional distress that I may experience in connection with participating in any activity at the studio or online.

6. Marketing communications. We will only send you marketing communications if you have separately chosen to receive them. You can unsubscribe at any time, and choosing not to receive marketing won't affect your ability to book or attend classes.

7. Photography and videography consent. I consent to photos and/or videos being taken during classes or events and used for marketing or promotional purposes, including social media, unless I have informed the studio otherwise in writing prior to participating.

8. Acknowledgement and acceptance. I acknowledge that I have carefully read this waiver and fully understand its contents. I understand that I am giving up substantial legal rights, including the right to sue. I sign and agree to this waiver freely and voluntarily, and it shall be legally binding.

13. Changes to these terms

We may update these Terms & Conditions from time to time. The latest version will always be available on this page, and we'll update the date above whenever changes are made.

14. Governing law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be dealt with by the courts of England and Wales.